Job Summary
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The Major responsibility of the Operator / Receptionist is to answer a multi-line switchboard quickly and direct calls to their destination without delay.

Also she is to perform reception duties in an efficient, professional and courteous manner.

Main Tasks
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A. Receptionist

The receptionist’s main responsibility is handling the reception are in a professional, effective and efficient manners. These tasks include:

1. Welcome and accommodate visitors
2. Inform the person required of the presence of the visitor
3. Direct the visitor to the office of the required person.
4. Collaborate with secretaries on different floors to ensure that visitor gets to the required place.
5. Control access to the firm’s building.
6. Record the daily incoming and outgoing mail on the mail log.
7. Keep the reception area neat and in a professional setting.

B. Telephone Operator

The receptionist serves as a back up to the operator in case of a load, or if one of the receptionists is absent. These tasks include:

1. Answer a high volume of calls and maintains a rapid response rate.
2. Direct all incoming calls.
3. Make international and local outgoing calls upon request and direct the communication to the person who required it.
4. Take messages from callers in case the called person is absent or unavailable.
5. Relays received messages to the intended person.
6. Record international calls on the international telephone log.
7. Reconcile the international telephone bills with the firms’s international telephone log.

C. Fax Operator

The receptionist is required to serve and answer fax requests, mainly on her/night shifts. Providing said service includes:

1. Register incoming and outgoing faxes on the incoming and outgoing faxes log.
2. Distribute hard copies of incoming faxes to the recipients and send soft copies by e-mail.
3. Send outgoing faxes and return back the hard copy with the confirmation slip to the sender.

D. Typist

1. Provide typing and editing services when required.
2. Photocopy and scan documents as needed.
3. Assist the Director of Administration & Finance in miscellaneous administrative issues on needed basis.

"Good Salary in Fresh USD"