Hybrid Full Time
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Expand Founders

Job Details

???? WE'RE HIRING???? CLIENT SERVICE ADVISOR???? DUBAI, UAE???? FULL-TIME???? LEVEL: ADVISOR✨ DELIVER EXCEPTIONAL SERVICE. BUILD LASTING CLIENT RELATIONSHIPS. We are looking for a customer-focused and proactive Client Service Advisor to join our team in Dubai. The ideal candidate will provide outstanding support to clients, manage inquiries efficiently, and build strong relationships by delivering professional, timely, and personalized service.???? KEY RESPONSIBILITIES???? Serve as the primary point of contact for client inquiries via phone, email, and other communication channels.???? Build and maintain strong relationships with clients by providing professional and responsive support.???? Resolve client concerns, complaints, and service requests promptly and effectively.???? Coordinate with internal departments to ensure timely delivery of services and client satisfaction.???? Maintain accurate client records, service requests, and communication logs.???? Follow up with clients to ensure issues are resolved and expectations are met.???? Provide product and service information while identifying opportunities to enhance the client experience.???? Monitor client feedback and recommend process improvements to enhance service quality.???? Ensure compliance with company policies, service standards, and confidentiality requirements.✅ REQUIREMENTS???? Bachelor's degree or Diploma in Business Administration, Customer Service, Communications, Marketing, or a related field is preferred.???? Proven experience as a Client Service Advisor, Customer Service Representative, Account Coordinator, or in a similar client-facing role.???? Excellent interpersonal, communication, and relationship management skills.???? Strong organizational and problem-solving abilities with attention to detail.???? Proficiency in Microsoft Office and CRM systems is an advantage.???? Ability to manage multiple client requests in a fast-paced environment while maintaining high service standards.???? Ability to work effectively in a multicultural and professional environment.????️ Fluency in English is required; additional languages are an advantage.???? Valid UAE Employment Visa / Work Authorization Required.⚠️ Candidates must have legal eligibility to work in the UAE. Visit Visa and Tourist Visa holders are not eligible for employment.???? WHY JOIN US????? Competitive Salary???? Training & Professional Development???? International & Collaborative Team???? Modern & Professional Work Environment???? Career Growth Opportunities???? Performance-Based Recognition???? INTERESTED? APPLY NOWIf you are passionate about delivering exceptional customer experiences and building strong client relationships, we would love to hear from you.???? Send us your CV/Resume and join our team in Dubai, UAE. We will provide more details about the role and the next steps.

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UAE, Abu Dhabi Emirate
Management Consulting