Assistant Learning & Development Manager
Sofitel Dubai Jumeirah Beach
Location Dubai, United Arab Emirates
Category Talent & Culture
Welcoming and taking care of others is part of our Group's DNA. In an unprecedented context of sanitary crisis, Accor has taken proactive measures to ensure the safety and well-being of its employees, candidates, clients and partners, including with the creation of the ALL Heartist® Fund devoted to help Group employees and individual partners affected by Covid-19. Accor has also launched the ALLSAFE Cleanliness & Prevention label in our hotels, incorporating some of the most stringent cleaning standards & operational protocols in the world of hospitality. We will get through this together by showing solidarity and humanity. #AccorCares #AllHeartist #HEART4ALL
Assistant Learning & Development Manager
As an Assistant Learning & Development Manager, you will be a real driving force, a passionate and positive agent for change within the organisation. You will provide support and necessary training to our Heartists, help them in polishing their existing skills, assist them in acquiring new skills and determine the potential areas for growth and progression.
About the Hotel
Sofitel Dubai Jumeirah Beach is a luxury five-star hotel located in Jumeirah Beach Residence and opens directly onto Dubai’s most popular recreation promenade The Walk as well as the new beachfront low-rise leisure and retail destination The Beach. Luxury stays and culinary excellence are the hotel’s cornerstones. All 444 rooms and suites overlook the azure waters of the Arabian Gulf and Ain Dubai. Guests can indulge in exquisite international flavours at the Infini Pool Lounge and Café Concierge our all day dining restaurant Club Millésime.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Learning & Development
Conducts, co-ordinates and supervises all kinds of internal & external trainings for all Heartists.
Compilation and updating of the requisite training per field, in collaboration with in-house specialists.
Is familiar with Training Guidelines and Human Resources Policy issued by Head Office and ensures that they are applied accordingly.
Evaluates customer needs from feedback of the guest questionnaires and compiles relevant measures for correction or improvement.
Compiles course requirements.
Establishes monthly reports according to Hotel's/head office's requirements.
Human Resources Operations
Assists the Talent & Culture Manager in managing the day-to-day HR operations.
Be involved in all aspects of HR - Administration, payroll, benefits & housing.
Drive employee engagement activities within the hotel.
Be in-charge of the T&C department in the absence of the Talent & Culture Manager.
Your experience and skills include:
Have a minimum of three (3) years’ experience in the Learning & Development field.
Have a fair understanding of HR operations.
Have the ability to work under pressure and in a fast-paced environment.
Have the ability to communicate effectively with the team and deliver consistently.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS