Seattlle & Middle East Real Estate

is in search for a Call Center agent who have an experience in real estate  
 

Department: Call Center

Job Category: Tele sales / Customer Service

Job Type: Full Time

Job Location: Abu Dhabi

Job Function:

The Call Centre Team Leader is responsible for leading, motivating, and developing the Sales and Support Advisors to ensure the effective and efficient running of the Call Centre and a great guest experience.

Roles & Responsibilities:

• Following are the roles and responsibilities of the Team Leader, Call Centre:
• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.

Requirements:

• • Good speaking skills in both Arabic and English. (Multilingual preferred)
• • Excellent computer skills in typing, Microsoft, and Excel with a strong attention to detail.
• • Excellent interpersonal skills to work with people at all levels within the company and build relationships both internally and externally.
• • Ability to remain calm and focused in high-pressure situations.
• • Adaptable, flexible, and detail-oriented.
• • Ability to work within a team.

Preferred Candidate

Years of Experience: 1 year of relevant experience

Degree: Bachelor’s degree of a related field / Higher diploma

Job Type: Full-time

Experience:

• real estate: 1 year (Required)

Language:

• Arabic and English  (Required)