Field Service Engineer

Infinity Medical Supplies - الإمارات - دبي

  • Responsible for the installation and service of Medical Imaging Equipment (Dermatology, laser machines) such as Candela, Cynosure and Deka which include electrical, mechanical and software components.

  • perform electrical safety, functional testing, physical inspection, and scheduled parts replacement for the appropriate preventive maintenance on medical equipment in accordance to the OEM’s (original equipment manufacturers) recommendations and/or department policy

  • Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.

  • Provide pre- and post-sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.

  • Manage inventory, keep accurate records, and return unused and failed parts promptly.

  • Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.

  • Manage the assigned territory in an organized fashion.

  • Perform preventive maintenance on time, provide an expeditious on-site response and minimize equipment downtime.

  • Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.

  • Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.

  • Testing and maintaining clinical equipment

  • Investigating safety-related incidents


تاريخ النشر: ١٦ مارس ٢٠٢٣
الناشر: Tanqeeb.com

تاريخ النشر: ١٦ مارس ٢٠٢٣
الناشر: Tanqeeb.com