Overview of the role:

Complete service and maintenance operations such as oil change, tyre services (replacement, balancing, puncture repair), brake replacement, servicing, basic diagnostics and air conditioning re-gas, on all makes and models of car and light commercial (LCV) as per company/manufacturer standards. 

Role is responsible for contributing to the business’s revenue and customer satisfaction 

What you will do: 

Job execution 

• Conduct repairs and maintenance on all passenger car and light commercial vehicles
• Complete and maintain check sheets and vehicle write ups on the repair order
• Report additional work required on vehicles after completing an EVHC
• Provide Estimations of repairs & services to customer
• Use a range of technology to complete basic diagnostic checks and electronic inspections  

Tools, Equipment and Work Vehicle

• Upkeep tools and equipment in the individual company vehicle as per company standards 
• Proper handling of special tools. 
• Housekeeping to be maintained at place of work / area of operation
• Usage of special service tools including Intelligent Testers and Scan tools
• Manage parts inventory on vehicle and returns of unused parts
• Manage personal and working environment Health and safety – ensuring safe working practices maintained
• Environmental control of dangerous substances such as oil and brake fluid

Fix it Right First Time 

• Ensure zero repeat repairs
• Proper diagnosis and trouble shooting 
• Conduct final inspection and quality testing of vehicles
• Achieve high level of customer satisfaction and advocacy

Productivity and Efficiency 

• Deliver the desired efficiency and productivity as per targets given. 
• Manage time on job to ensure the days scheduled work will be completed 
• Time management and punctuality at each job

Skills

Required skills to be successful:

• Must show proven technical expertise in independent servicing, repairs, and component replacement
• Understanding of a range of basic diagnostic tools
• Multi-brand automotive service center, experience in the automotive industry is a must
• Expert understanding of all core vehicle systems

About the Team:

This role will report to Service Supervisor and will be working in a busy and fast paced multi brand workshop. 

What equips you for the role:

• At least 5 years of experience on car and light commercial vehicles (LCV)
• UAE clean Driving License is preferable