Oversee the company's relationship with the clients, obtain and maintain long term key customers by comprehending their requirements, managing key accounts, maintaining a long-term relationship with them, in addition to maximize sales opportunities.
· Perform the assigned duties as per the set policies and procedures in order to achieve the
department goals.
· Handle and follow-up the most important client accounts in the company.
· Bring or establish new businesses from existing clients or contacts, in addition to
develop new relationships with potential clients.
· Manage and supervise all the communications between key clients and internal team.
· Coordinate with execution and technical team to exchange project's information.
· Meet all client needs and deliverables according to proposed timelines.
· Contracts review from Clients.
· Analyze client's data to provide customer relationship management
· Conduct internal and pre-award meetings.
· Follow-up with the potential and former clients in order to have a strong professional
relationship.
· Negotiate with main contractors, suppliers and clients.
· Assist in preparing proposals after determining the estimated work cost.
· Prepare needed weekly, monthly and quarterly reports to the direct manager.
· Maintain records of contacts and sales status including reports and sales projections.
· Develop and implement the sales process which include initial contact, follow-up, presentation and closing
procedures
· Coordinate with execution and technical team in order to exchange the projects information.
· Achieve the set sales target of the company.
· Prepare sales reports by collecting, analyzing, and summarizing sales information.
· Resolve site issues raised between IKK team and main contractors.
· Perform any other tasks related to the job assigned by the direct manager.
Knowledge in Waterproofing, Concrete Repair and EIFS
Skills
Minimum Requirements:
Minimum Education Degree in Civil Engineering in any related field.
Minimum Experience Minimum 5 years of experience
Training and Certifications Any related training
Languages English
Driving License UAE Driving License required
Desired Skills:
· Strong negotiation skills.
· Ability to manage multiple tasks, organize priorities, and meet deadlines.
· Problem Solving Skills
· Excellent communication and interpersonal skill.
· Knowledge in Microsoft Office