Advanced Technician | Automotive | Global Aftersales | Auto Centers | Al Ain
Overview of the role:
Complete service and maintenance operations such as oil change, tyre services (replacement, balancing, puncture repair), brake replacement, servicing, basic diagnostics and air conditioning re-gas, on all makes and models of car and light commercial (LCV) as per company/manufacturer standards.
Role is responsible for contributing to the business’s revenue and customer satisfaction
What you will do:
Job execution
- Conduct repairs and maintenance on all passenger car and light commercial vehicles
- Complete and maintain check sheets and vehicle write ups on the repair order
- Report additional work required on vehicles after completing an EVHC
- Provide Estimations of repairs & services to customer
- Use a range of technology to complete basic diagnostic checks and electronic inspections
Tools, Equipment and Work Vehicle
- Upkeep tools and equipment in the individual company vehicle as per company standards
- Proper handling of special tools.
- Housekeeping to be maintained at place of work / area of operation
- Usage of special service tools including Intelligent Testers and Scan tools
- Manage parts inventory on vehicle and returns of unused parts
- Manage personal and working environment Health and safety – ensuring safe working practices maintained
- Environmental control of dangerous substances such as oil and brake fluid
Fix it Right First Time
- Ensure zero repeat repairs
- Proper diagnosis and trouble shooting
- Conduct final inspection and quality testing of vehicles
- Achieve high level of customer satisfaction and advocacy
Productivity and Efficiency
- Deliver the desired efficiency and productivity as per targets given.
- Manage time on job to ensure the days scheduled work will be completed
- Time management and punctuality at each job
Skills
Required skills to be successful:
- Must show proven technical expertise in independent servicing, repairs, and component replacement
- Understanding of a range of basic diagnostic tools
- Multi-brand automotive service center, experience in the automotive industry is a must
- Expert understanding of all core vehicle systems
What equips you for the role:
- At least 5 years of experience on car and light commercial vehicles (LCV)
- UAE clean Driving License is preferable