Role Purpose: 

To support IKEA FOOD in driving Swedish Food Market sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA store’s position as the best home furnishing store in the local market. 

Key Role Specific Accoutabilities: 

•   Implement and monitor SFM Activities in the Store Commercial Calendar.

•   Ensure that all SFM articles are merchandised and presented according to IKEA standards and is properly labelled and price

•   Ensure that Swedish Food Market is ready before the store opens.

•   Conduct monthly stock take and facilitate inventory control of all Swedish Food Market articles around IKEA FOOD and the IKEA store 

•   Ensure that guidelines on Swedish Food Market operation and commercial growth review is adhered to

•   Ensure that all operational checklists is done as scheduled and required action plan is implemented and followed-up in a timely manner.

•   Contribute to an environment where the IKEA culture is strong and living reality embraces the diversity of co-workers and customers

•   Make use of available resources to educate self on IKEA FOOD products, services and sales strategies

•   Ensure excellent service at all times through the use of efficient service and cashiering methods.

•   Provides a positive shopping experience through a high level of customer service standard and cleanliness within the area

•   Represent IKEA brand at the required level & maintain store standards to the required level to provide customers with a positive shopping experience in the store

Skills

Person Specific: 

Education: 

High School/Trade School Graduate.

Minimum Experience and Knowledge: 

3 years in similar role in retail or F&B.

Job-Specific/Technical Skills required to complete the tasks:

•   Strategic Planning and Analytical Skills

•   Communication skills.

•   Problem solving skills

•   Previous service environment experience, ideally sales or hospitality - Minimum of 2 years.

•   Secondary Degree

•   Must have an interest and knowledge of culinary or food service industry

•   Must have a strong customer focus

•   Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment

•   Must have multitasking capabilities

•   Must be able to speak and understand English

Behavioural Competencies :

•   Customer Focused

•   Individual Accountability

•   Continuous Improvement

•   Personal Leadership

•   Team Work