As an IT Assistant, you will play a key role in supporting our IT infrastructure and ensuring the smooth operation of our technology systems. This position offers a blend of technical responsibilities, user support, and collaboration with IT professionals to maintain and improve our IT environment.

Key Responsibilities:

• Provide first-level technical support to end-users, addressing hardware and software issues promptly and effectively.
• Install, configure, and maintain computer systems, servers, network devices, and peripherals.
• Assist in the implementation and maintenance of IT security measures, including antivirus software and firewalls.
• Collaborate with the IT team to troubleshoot and resolve network connectivity issues.
• Support the setup and maintenance of audiovisual equipment for meetings and presentations.
• Assist in the development and maintenance of IT documentation and procedures.
• Contribute to IT projects, including system upgrades and deployments.
• Stay informed about emerging technologies and provide recommendations for continuous improvement.

Skills

• A degree or certification in Information Technology, Computer Science, or a related field.
• Proven experience in providing IT support in a professional setting.
• Strong knowledge of Microsoft Windows and Office Suite.
• Basic understanding of networking concepts and protocols.
• Familiarity with hardware troubleshooting and maintenance.
• Eagerness to learn and adapt to new technologies.
• Knowledge of IT security best practices.