Customer Service Representative

الإمارات - Dubai United Arab Emirates
  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Proven customer support experience.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Strong phone handling skills and active listening.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Fluent in operating the latest computer software and online tools.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt