We are seeking a motivated and detail-oriented female candidate to join our team as Sales Support. The ideal candidate will be responsible for the following duties:

• Customer Engagement: Approach potential customers to update them on company products, general pricelists, promotions, and new arrivals.
• Invoice Preparation: Prepare and send Proforma Invoices to customers for advance payments.
• Coordination: Liaise with customers and the logistics team to ensure timely delivery of orders.
• Order Processing: Prepare shipment files, finalize orders with the sales team, and coordinate with freight forwarders to process orders. Prepare delivery notes as needed.
• Stock Reconciliation: Conduct quarterly stock reconciliation across all GCC countries.
• Customs and VAT Monitoring: Track and monitor charges for customs duty and VAT.
• Credit Terms Management: Review customer credit terms and conduct necessary follow-ups.
• Payment Collection: Confirm payment collection with the sales and finance teams.
• Shipment Updates: Keep the sales team and customers informed about the progress of shipments.
• Account Management: Send updated statements of account to customers and follow up on payments.
• Reporting: Share daily sales reports with management.

Preference: Candidates with a spouse visa will be given preference.

Job Type: Full-time

Salary: From AED 3,000.00 per month

Skills

1. Communication Skills

• Strong verbal and written communication: Ability to clearly convey information to customers, team members, and management.
• Customer service orientation: Skilled in handling inquiries and resolving issues professionally.

2. Organizational Skills

• Attention to detail: Precision in preparing invoices, shipment files, and reports.
• Time management: Ability to manage multiple tasks efficiently and meet deadlines.
• Documentation: Proficiency in maintaining accurate records and documentation.

3. Technical Skills

• Proficiency in MS Office (Excel, Word, Outlook): Ability to create and manage spreadsheets, documents, and emails.
• Experience with ERP/CRM systems: Familiarity with enterprise resource planning (ERP) or customer relationship management (CRM) software is an advantage.

4. Analytical Skills

• Problem-solving: Ability to address issues related to deliveries, payments, and customer inquiries.
• Data analysis: Capability to analyze sales data, track stock levels, and monitor financial transactions.

5. Interpersonal Skills

• Teamwork: Ability to work collaboratively with sales, logistics, and finance teams.
• Adaptability: Flexibility to handle changing priorities and customer needs.