• Continuously stay up-to-date with industry trends, market developments, and competitors' offerings to provide valuable insights to both the sales and product development teams, contributing to the enhancement of our products' market competitiveness.
• Provide pre-sales technical assistance to the sales team, aiding in the conversion of leads into satisfied customers.
• Master the technical details of our offerings, enabling you to articulate their strengths to potential customers.
• Assist the sales department by delivering technical insights during the pre-sales process, leading to successful closures.
• Initiate detailed technical discussions with potential customers, ensuring a comprehensive understanding of their requirements.
• Render intricate technical features into tangible benefits, ensuring clients recognize the value our solutions offer.
• Convert technical intricacies into relatable benefits, helping clients appreciate the practical advantages of our products.

Skills

• Customer-Centric Approach: Proven track record of building and maintaining strong customer relationships through active listening, understanding unique requirements, and tailoring solutions to match client goals.
• Proficient collaborator, skilled in working harmoniously with cross-functional teams including sales, marketing, and development to refine product strategies and enhance customer experiences.
• Extensive awareness of industry trends, competitive products, and product capabilities, facilitating strategic product positioning as the superior choice for varied customer categories.
• Proficient problem solver, capable of comprehending client pain points, formulating ingenious remedies, and aligning them with product potential for optimal results.
• Accomplished at deciphering client challenges, engineering creative solutions, and integrating them with product capacities to deliver tailored problem-solving approaches.
• Skilled at fostering collaboration among multidisciplinary teams, encompassing sales, marketing, and development, to refine product strategies and elevate overall customer interactions.
• Proven history of effective collaboration across multifaceted teams, involving sales, marketing, and development, to fine-tune product strategies and enhance the overall customer experience.