We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.
Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Requirements:
A bachelor’s degree in administration or a related field.
A minimum of 3 years experience.
Excellent interpersonal and written and oral communication skills.
Interested Applicant Can Apply Only Inside UAE