Key Responsibilities:

Collaborate with department heads to understand hiring needs and create job descriptions.

Manage the end-to-end recruitment process, including posting job ads, screening applications, conducting interviews, and extending job offers.

Oversee the onboarding process, ensuring new hires are well-integrated into the agency and understand their roles and responsibilities.

Act as a point of contact for employees to address HR-related inquiries and resolve issues promptly.

Support the development and implementation of employee engagement initiatives.

Mediate conflicts and facilitate discussions to maintain a harmonious workplace.

Assist in setting up and maintaining the performance review process.

Work with managers to identify training and development needs and provide resources for employee growth.

Monitor performance improvement plans and support employees in meeting their targets.

Ensure all HR policies and procedures comply with local labor laws and regulations.

Update and maintain employee records in accordance with best practices and data protection policies.

Support audits and inspections as needed.

Assist in payroll preparation and coordinate with finance to ensure timely salary disbursement.

Handle employee benefits administration, including health insurance and other perks.

Address questions regarding compensation, benefits, and other related policies.

Identify training needs in collaboration with department heads and coordinate training programs.

Organize workshops and professional development sessions to enhance employee skills and knowledge.

Maintain HR systems and ensure all employee information is current and accurate.

Prepare reports and present HR metrics to management as required.

Handle other HR-related administrative tasks as needed.

Skills

QUALIFICATIONS:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Minimum of 2-4 years of HR experience, preferably within a marketing agency or creative industry.

Solid understanding of local labor laws and employment practices.

Strong communication and interpersonal skills.

Ability to handle confidential information with discretion.

Proficiency in HR software and Microsoft Office Suite.

Excellent organizational and multitasking abilities.