الوظائف / وظائف كول سنتر / Call Center Agent

Call Center Agent

الإمارات
  • Manage inbound and outbound calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Previous experience in a customer support role.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Refined communication skills with an ability to persuade customers.
  • Flexibility and openness to innovation and improvement.
قدم على موقع الوظيفة
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt