Call Center Agent

الإمارات
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Analyze client requirements and offer the best possible solution or information.
  • provide information to the customer about our products and create lead using proper lead type.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Previous experience in a customer support role.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Refined communication skills with an ability to persuade customers.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt