Call Center Agent

الإمارات
  • Manage inbound and outbound calls in a timely manner.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Polished convincing and negotiations skills.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt