Key Responsibilities:

• Greet and welcome visitors in a warm and professional manner
• Answer, screen, and forward incoming phone calls
• Manage the reception area and ensure it is tidy and presentable
• Handle incoming and outgoing mail and deliveries
• Maintain office supplies and coordinate with vendors when needed
• Schedule appointments and manage meeting room bookings
• Assist with basic administrative tasks such as filing, data entry, and document preparation
• Support other departments with clerical tasks as required

Qualifications and Skills:

• High school diploma or equivalent (Associate’s degree preferred)
• Proven experience as a receptionist, front desk representative, or similar role
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office (Word, Excel, Outlook)
• Professional appearance and positive attitude

Benefits:

• Competitive salary
• Paid time off
• Health and dental insurance
• Career growth opportunities

Skills

1. Communication Skills

• Excellent verbal and written communication
• Active listening and clear speaking
• Professional phone etiquette

2. Customer Service

• Friendly and welcoming attitude
• Ability to handle inquiries and complaints politely
• Strong client relationship management

3. Organizational Skills

• Efficient time management
• Prioritizing multiple tasks
• Maintaining a clean and organized workspace

4. Administrative Skills

• Scheduling appointments and managing calendars
• Handling mail, correspondence, and filing
• Basic data entry and record-keeping

5. Technical Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Familiarity with office equipment (printers, scanners, phone systems)
• Experience with scheduling or CRM software (optional but valuable)

6. Professionalism

• Positive and polished demeanor
• Dependable and punctual
• Discretion when handling confidential information

7. Problem-Solving

• Ability to handle unexpected issues calmly
• Quick thinking and adaptability in busy environments

8. Teamwork

• Cooperative and supportive attitude
• Ability to assist other departments when needed