Client Engagement

• Identify and reach out to potential clients.
• Build and maintain relationships with existing customers.
• Understand client needs and provide tailored solutions.

Sales Strategy

• Develop and implement sales strategies to meet targets.
• Analyze market trends and competitor activities.
• Collaborate with marketing teams to align sales efforts.

Sales Process Management

• Conduct presentations and product demonstrations.
• Negotiate contracts and close sales deals.
• Track sales metrics and report on performance.

Customer Support

• Address client inquiries and resolve issues.
• Provide after-sales support to ensure customer satisfaction.
• Gather feedback to improve products and services.

Administrative Tasks

• Maintain accurate records of sales activities and customer interactions.
• Prepare sales forecasts and budgets.
• Attend industry events and networking opportunities.

Skills

Sales Skills

• Strong negotiation and closing techniques
• Ability to identify customer needs and tailor solutions
• Experience in B2B sales, particularly in the hospitality sector

Product Knowledge

• Understanding of various types of hotel furniture and materials
• Familiarity with design trends and functionality in hotel environments
• Knowledge of inventory management and supply chain processes

Customer Service

• Excellent communication and interpersonal skills
• Ability to build and maintain client relationships
• Responsiveness to customer inquiries and issues

Technical Skills

• Proficiency in sales software and CRM systems
• Basic understanding of design software may be beneficial

Market Awareness

• Awareness of industry trends and competitor offerings
• Ability to conduct market research and analysis