Job Description

Roles & Responsibilities

We are looking for IT Assistant in Dubai, UAE.

Kindly note that freshers are also eligible for the role.

Responsibilities:

• Manage and maintain the IT infrastructure, including servers, networks, and telecommunications systems.

• Ensure that all IT systems are running smoothly and efficiently.

• Administer and support IT systems, including Windows operating systems, and applications such as Microsoft Office and other software.

• Install, configure, and maintain software and hardware.

• Administer and support the network infrastructure, including routers, switches, and firewalls.

• Configure and maintain network protocols, such as TCP/IP, DNS, and DHCP.

• Implement and maintain IT security measures, including antivirus software, firewalls, and access controls.

• Monitor and respond to security incidents and vulnerabilities.

• Provide technical support and assistance to users, including troubleshooting and resolving technical issues.

• Respond to user inquiries and resolve issues in a timely and professional manner.

• Participate in IT projects, including planning, implementation, and testing.

• Collaborate with other IT staff and stakeholders to ensure successful project outcomes.

• Maintain accurate and up-to-date documentation of IT systems, infrastructure, and procedures.

• Develop and maintain technical documentation, including user manuals and training guides.

• Ensure that IT systems and infrastructure are compliant with relevant laws, regulations, and industry standards

Desired Candidate Profile

• Experience: 0- 6 years

• Nationality: Emirati