Plan and coordinate shipments across all four transport modes — Air, Sea (FCL/LCL), Road, and Rail
Manage freight forwarder, shipping line, and carrier relationships for all modes of transport
Negotiate freight rates, transit times, and service levels with logistics service providers
Monitor shipment movement from origin to destination and resolve delays proactively
Coordinate with airlines, GSAs, and air freight forwarders for AWB generation and documentation
Manage dangerous goods (DG) classification and compliance for air cargo (IATA DGR)
Handle FCL/LCL bookings with shipping lines and NVOCC operators
Manage Bill of Lading preparation, amendment, and surrender — Original, Telex Release, and Express Release
Coordinate import/export clearance at Jebel Ali Port (JAFZA) and other UAE ports
Track vessel schedules, ETD/ETA, and manage demurrage and detention
Manage domestic (UAE) and cross-border (GCC) road transport — FTL/LTL movements
Apply correct INCOTERMS 2020 across all purchase orders, sales contracts, and shipping instructions
Prepare and verify all shipping documentation — Commercial Invoice, Packing List, Certificate of Origin, BL, AWB, Customs Declaration
Submit import/export declarations via MIRSAL II / Dubai Trade portal
Coordinate with UAE customs brokers for smooth clearance and resolve holds
Manage and evaluate freight forwarders, customs brokers, and transport vendors on performance
Maintain live shipment tracker for all inbound and outbound movements
Prepare weekly and monthly logistics MIS reports covering freight costs, transit times, and KPIs
Coordinate internally with procurement, warehouse, finance, and sales teams