Job description

Future Opportunities - Front Office - Atlantis The Palm 
(20225)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About the role 

We are looking for experienced Front Office candidates to join the Rooms Division in Atlantis The Palm – the most extraordinary and diverse restaurant operations team in the region. If you’re eager to work for FORBES 5 star destination, create memorable experiences and take your Front Office knowledge to the next level – we want to hear from you!

Candidates from various backgrounds and with different experience levels are welcome to register their interest in future full-time opportunities for the roles below:

• Agent, Front Office
• Concierge
• Agent, Call Center / Reservations 
• Team Leader, Front Office 
• Assistant Manager, Front Office 

Our F&B Service professionals focus on providing unique restaurant experience for varied clientele (VIPs, celebrities, regular guests, groups) and actively using upselling techniques to exceed guest expectations and increase outlet revenue.

About You

We are looking for candidates with various food and beverage service backgrounds – casual and lifestyle dining, outdoor venues, fine dining/celebrity chef venues, in room dining, banquets. Depending on the role you should ideally have 1 – 5 years’ experience in a reputable international hotel chain or restaurant group. Demonstrating passion and in depth knowledge of your preferred service style dynamics and ability to deliver excellent service standards to our guests is a must in our F&B Service team. To succeed in the role, you need to possess excellent interpersonal skills and build effective work relationship with service team, kitchen team and management.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.