Job description

Overview of the role:

Complete service and maintenance operations such as oil change, tyre services (replacement, balancing, puncture repair), brake replacement, servicing, basic diagnostics and air conditioning re-gas, on all makes and models of car and light commercial (LCV) as per company/manufacturer standards. Role is responsible for contributing to the business’s revenue and customer satisfaction. 

What you will do:

Job execution 

•  Conduct repairs and maintenance on all passenger car and light commercial vehicles

•  Complete and maintain check sheets and vehicle write ups on the repair order

•  Report additional work required on vehicles after completing an EVHC

•  Provide Estimations of repairs & services to customer

•  Use a range of technology to complete basic diagnostic checks and electronic inspections

Tools, Equipment and Work Vehicle

•  Upkeep tools and equipment in the individual company vehicle as per company standards 

•  Proper handling of special tools. 

•  Housekeeping to be maintained at place of work / area of operation

•  Usage of special service tools including Intelligent Testers and Scan tools

•  Manage parts inventory on vehicle and returns of unused parts

•  Manage personal and working environment Health and safety – ensuring safe working practices maintained

•  Environmental control of dangerous substances such as oil and brake fluid

Fix it Right First Time 

•  Ensure zero repeat repairs

•  Proper diagnosis and trouble shooting 

•  Conduct final inspection and quality testing of vehicles

•  Achieve high level of customer satisfaction and advocacy

Productivity and Efficiency 

•  Deliver the desired efficiency and productivity as per targets given. 

•  Manage time on job to ensure the days scheduled work will be completed 

•  Time management and punctuality at each job

Skills

Required skills to be successful:

•  Trade Certificate / Diploma in Mechanical / Automobile Eng.

•  Must show proven technical expertise in independent servicing, repairs, and component replacement

•  Basic diagnostic skills with mechanical and electronic faults

•  Multi-brand automotive service center experience in the automotive industry is a must

About the team:

The role will report to the Service Supervisor and you will be working in a busy workshop environment. You will play a crucial role in identifying basic diagnosis issues and resolve issues as per dealer/manufacturer standards. 

What equips you for the role:

•  At least 5 years of experience on car and light commercial vehicles (LCV)

•  UAE clean Driving License is preferable 

•  Expert understanding of all core vehicle systems

•  The ability to explain complex faults to customers if required

•  Good English communication skills (verbal & written), Arabic and other languages is a plus