JOB DESCRIPTION KEY ACCOUNTABILITIES

Coordinate and administer Learning & Development programs, including training sessions, workshops, onboarding, and leadership initiatives.
Manage training calendars, participant nominations, registrations, attendance, and scheduling
Coordinate end-to-end training logistics, including venues, virtual sessions, materials, and learning resources.
Liaise with internal stakeholders, facilitators, and external vendors to ensure smooth program delivery.
Provide administrative support during training sessions and ensure a positive learner experience.
Administer the Learning Management System (LMS), including course creation, enrollments, content updates, and completion tracking.
Support employees with LMS access, learning assignments, and training-related queries
Maintain accurate learning records, databases, attendance, certificates, and training documentation.
Prepare learning reports and dashboards on participation, completion rates, learning hours, and compliance.
Coordinate vendor documentation, invoicing support, and stakeholder communications related to learning programs.
Prepare learner communications, including invitations, reminders, joining instructions, and post-training follow-ups.
Support learning feedback collection, evaluation activities, and the creation of basic learning communications, infographics, and post-learning toolkit.
QUALIFICATIONS QUALIFICATIONS & COMPETENCIES

Bachelor's degree in Human Resources, Business Administration, Education, or a related field (or equivalent qualification with relevant experience.
2–5 years of experience in learning administration, HR administration, training coordination, or a similar role.
Experience coordinating training programs, workshops, and employee learning activities.
Hands-on experience with Learning Management Systems (LMS) or HR syste
Strong administrative, planning, organizational, and coordination skills.
Proficiency in Microsoft Office applications, particularly Excel, Power Point, Word, and Outlook.
Strong attention to detail, record management, reporting, and the ability to manage multiple priorities.
Excellent communication, stakeholder management, and customer service skills with strong English proficiency.