Job description

Position Summary

We are seeking a Branch Manager to help establish, manage, and grow its UAE operations. This position will be responsible for day-to-day branch leadership, sales growth, customer relationships, inventory oversight, warehouse operations, employee development, and financial performance. The ideal candidate will have strong experience in industrial distribution, oilfield supply, energy, or related industries and be comfortable helping launch a new international location.

Essential Duties and Responsibilities

· Lead daily operations for the UAE branch, including sales, warehouse, inventory, customer service, and administrative functions.

· Develop and execute local business development strategies for Dubai, Abu Dhabi, and surrounding markets.

· Build strong relationships with oil & gas, industrial, energy, construction, and service company customers.

· Manage branch profitability, including sales growth, gross margin, expenses, budgets, and reporting.

· Hire, train, coach, and develop branch personnel.

· Oversee inventory levels, purchasing coordination, order fulfillment, and stock accuracy.

· Ensure customer orders are processed accurately and timely through Epicor Prophet 21 (P21).

· Review sales activity, financial reports, inventory reports, and operational performance.

· Support outside sales efforts, customer visits, quoting, pricing, and account management.

· Maintain a safe, organized, and professional work environment.

· Ensure compliance with company policies, procedures, and applicable UAE employment and business requirements.

· Communicate regularly with U.S. leadership regarding branch performance, staffing, customer needs, and market conditions.

· Maintain professionalism, integrity, and confidentiality at all times.

· Perform other duties as assigned.

Qualifications

·        Minimum 5 years of branch management, operations management, or business management experience.

·        Prior P&L responsibility strongly preferred.

·        Experience in industrial distribution, oilfield supply, energy, construction, MRO, or related industry preferred.

·        Strong leadership, team-building, sales management, and customer relationship skills.

·        Experience with ERP/order entry systems required; Epicor Prophet 21 experience preferred.

·        Strong understanding of inventory management, purchasing, logistics, and customer service.

·        Excellent written and verbal communication skills in English; Arabic is a plus.

·        Ability to work independently and help build a new business operation.

·        Valid drivers license required; UAE drivers license preferred or ability to obtain.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to modify duties as business needs require.

Skills

• Proven leadership and branch management experience
• Business development and sales growth
• Industrial distribution or oil & gas industry experience
• P&L management and budgeting
• Customer relationship management
• Team leadership, coaching, and employee development
• Inventory management and warehouse operations
• Purchasing and supply chain coordination
• ERP system experience (Epicor Prophet 21 preferred)
• Strong negotiation and problem-solving skills
• Excellent verbal and written communication skills
• Ability to build and grow a new business operation
• Strategic planning and decision-making
• Strong organizational and time management skills
• Fluent English (Arabic is a plus)