Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

You will be responsible to provide an excellent and consistent level of service to your customers along with efficient running of the department in line with Rixos’s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

As a graphic designer you will also be responsible to assist the PR Manager and / or the Director of Marketing to develop, implement, monitor and evaluate the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximise the hotel’s positive exposure in local, national and international markets.

You must be a strong, conceptual thinker who possesses a wide range of design capabilities including a solid background in print, packaging, branding, typography and digital design and art directing photo shoots. Preferably both studio and location photography.

Expertise in Creative suite software and industry standard programmes such as InDesign, Photoshop, Illustrator for use in print and digital mediums. 

Performs all duties & responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve position objectives.

Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.

Attends departmental & communication meeting as requested by Director of Sales.

Attends major events in hotel & city as requested by Department Head.

Ensures that Rixos Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.

To promote efficiency, confidence, courtesy and an extremely high standard of social skills.

To promote and ensure good inter-departmental relations.

To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.

To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.

Maintains professional business confidentiality.

Good knowledge of Microsoft Office & Microsoft outlook. Uses technology available for reports, communication and client correspondences.

Flexible to adapt to sudden increase in working hours as per business needs.

To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.

- Bachelor's degree or diploma in Graphic Design, Visual Communications, Multimedia, or a related field.

- Minimum 2–3 years of graphic design experience, preferably within the hospitality, hotel, luxury, or lifestyle industry.

- Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and Acrobat.

- Experience creating both digital and print marketing collateral, including social media content, brochures, menus, flyers, banners, and promotional materials.

- Strong understanding of branding guidelines and the ability to maintain brand consistency across all communications.

- Basic knowledge of photography, photo retouching, and video editing (Premiere Pro or After Effects is an advantage).

- Familiarity with social media content creation and digital marketing trends.

- Excellent creativity, typography, layout, and visual storytelling skills.

- Strong attention to detail with the ability to manage multiple projects and meet tight deadlines.

- Excellent communication and interpersonal skills with the ability to work collaboratively across departments.

- Ability to work in a fast-paced environment while maintaining high quality standards.

- Fluent in English; additional languages are an advantage.

- Experience working with luxury hotel brands or international hospitality companies is highly desirable.

Rixos Hotels & Resorts is committed to Talent, Growth and Value Creation.  We understand that these objectives cannot be achieved without great people who create and support work environments designed to produce exceptional results.  While we have great expectations of you, we are aware that you, in turn, will have expectations of our company as an employer.  This is our commitment to you.  Welcome aboard!