1. Contact prospective clients by telephone to introduce Aldar Home Health Care services.

2. Generate new business opportunities through outbound calling and lead follow-up.

3. Respond promptly to inquiries received through phone, email, social media, and website channels.

4. Explain healthcare services, packages, and pricing to potential clients.

5. Assess customer needs and recommend appropriate home healthcare solutions.

6. Schedule home care assessments and coordinate appointments with clinical teams.

7. Maintain accurate customer records in the CRM system.

8. Follow up with prospects to convert inquiries into active patients.

9. Build and maintain strong relationships with clients and referral sources.

10. Achieve monthly sales targets and performance objectives.

11. Prepare daily, weekly, and monthly sales activity reports.

12. Ensure compliance with company policies, healthcare regulations, and patient confidentiality requirements.

13. Support marketing campaigns and promotional activities as required.

Desired Candidate Profile

Qualifications & Requirements

• Bachelor's Degree or Diploma in Business Administration, Marketing, Healthcare Management, or a related field.

• Minimum 2 years of telesales, customer service, or healthcare sales experience.

• Experience in healthcare, home healthcare, medical services, or insurance sales is preferred.

• Excellent communication and negotiation skills.

• Strong interpersonal and customer relationship management skills.

• Ability to work under pressure and achieve targets.

• Proficiency in Microsoft Office applications and CRM systems.

• Fluency in English is required; Arabic is an advantage.

• Knowledge of UAE healthcare market is preferred.

Key Competencies

• Sales and persuasion skills

• Customer service excellence

• Effective communication

• Relationship building

• Problem-solving ability

• Time management

• Teamwork and collaboration

• Result-oriented mindset

• Professional telephone etiquette

  Key Performance Indicators (KPIs)

  • Number of outbound calls completed daily

  • Number of qualified leads generated

  • Conversion rate from inquiry to patient admission

  • Monthly sales revenue achieved

  • Customer satisfaction levels

  • Follow-up completion rate

  • Appointment booking targets
    How to Apply Send your CV to: hr at aldarclinic dot com