Job description

• Participating, facilitating and supporting the development, implementation and monitoring a process for redesigning the policy management process at SEHA Corporate and SEHA Healthcare regions.
• Participating, facilitating and supporting the establishment of the structures necessary for the effective implementation of the redesigned process.
• Participating, facilitating and supporting the development and implementation of the structured plan to ensure effective and timely communication with all relevant stakeholders at SEHA Corporate and SEHA Healthcare regions. 
• Working collaboratively with the different teams to ensure continuous compliance with the accreditation and certification requirements. 
• Participating in all activities related to the onsite surveys.
• Identifying and implementing improvement initiatives based on the survey findings.
• Participating in, facilitating and supporting the implementation of the SEHA-wide safety culture framework which includes: The effective communication of the framework initiatives and activities with the different stakeholders in the region; Conducting a region-wide safety culture survey; The identification of key areas for improvement based on survey results.
• Participating in the SEHA-wide initiative to identify and standardize critical policies which includes: The development and communication of criteria for identifying critical processes and the development of a process for ensuring staff awareness about critical process across the region.
• Participating in, facilitating and supporting the implementation of a regional Quality and Patient Safety educational program in alignment with SEHA corporate.
• Developing and maintaining strong relationships with internal and external stakeholders to ensure optimal performance
• Liaising and communicating with other departments, customers, suppliers and other service providers
• Ensuring that all necessary systems, policies and procedures are in place to satisfy all customer requirements and audits 
• Introducing new systems, policies and procedures where appropriate 
• Training teams as required 
• Supporting the CQI team in leading regular committee and taskforce meetings with representatives from appropriate departments to support work needs  
• Attending various meetings in SEHA and its regions and act on/communicate instructions 
• Producing written reports and delivering presentations 
•  Staying current and up to date on any changes that may affect the efficient delivery of the role 
• Supporting the CQI team in identifying quality improvement opportunities within the organization 
• Supporting the CQI team in reporting on achievement of targets and identify any actions required 
• Conducting risk assessments of processes and tasks in the section 
• Facilitating discussions via work teams to share/leverage best practices.
• Escalating issues / concerns to CQI team Manager appropriately.
   

Required: 

• Bachelor’s degree in a medical, clinical, quality or relevant health related field

Desired: 

Master’s degree in a medical, clinical, quality management or relevant health related field

Required: 
-    2 - 4 years of experience in healthcare, excellence, safety or compliance for a comprehensive tertiary healthcare facility is required.
-    Demonstrated knowledge of  clinical quality, patient safety and good clinical practices is required.
-    Progressive administration, management and leadership responsibility is required.
-    Proven knowledge and comprehensive understanding of applicable regulations and guidelines governing the management and handling of clinical and pharmaceutical issues.
-    Evidence of strategic planning and new process and programs implementation through data analysis and cost effective interactions.
Desired:
-    Experience in a large healthcare facility