Job description

Job Description

PRIMARY RESPONSIBILITIES:

• Responsible for all catering and group sales in the hotel, from booking events to their execution
• To prepare departmental budget and forecasts, operating within set parameters, ensure effective cost control
• To establish and maintain rapport with clients, prior to, throughout and post-conference, exceeding their expectations and encouraging repeat business.
• Conduct site inspections and sales activities as required.
• To work closely with the Director of Sales and Marketing to prepare monthly forecasts
• To develop the annual business and marketing plan for the department
• Achieves Banquet and Catering budget set out in the yearly business plan for the hotel.
• Appraises performance of Event Manager / Event Executive periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.
• Manages the department to ensure sufficiency of manpower in accordance to volume of business.
• Ensures each staff is a good sales person to promote hotel’s image and businesses at all times.
• Coaches and counsels all staff especially the department and unit manages when applicable.
• Provides and supports the most effective training to all staff regularly.
• Performs other duties as assigned by the Director of Sales & Marketing.

REPORT LINE & COMMUNICATION

• Reports to the Director of Sales and Marketing.
• Coordinates with all concerned personnel to ensure that all activities are accomplished.
• Communicates effectively with guest, clients, business partners and staff.
OTHERS

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline
• Minimum of 3 years sales experience in a similar capacity, preferably in a 5-star class environment
• Have excellent communication skills in written and spoken English
• Have a positive attitude toward challenges and the drive to excel
• Possesses professional disposition with excellent communication and interpersonal skills