• Oversee the daily operations of Perfect Flowers and ensure smooth and efficient business activities.

• Manage and coordinate sales, florists, delivery, procurement, and support teams.

• Monitor sales performance, operational targets, costs, and overall business efficiency.

• Develop and implement processes to improve productivity, service quality, and customer satisfaction.

• Coordinate with suppliers and manage procurement, stock levels, and inventory.

• Ensure timely preparation and delivery of flower arrangements and customer orders.

• Handle key customer accounts, corporate clients, and business inquiries when required.

• Coordinate with management on business plans, promotions, events, and new opportunities.

• Monitor staff performance, schedules, attendance, and operational requirements.

• Identify operational challenges and implement practical solutions.

• Prepare regular operational and performance reports for management.

• Ensure compliance with company policies, quality standards, and operational procedures.

Desired Candidate Profile

• Bachelor's degree in Business Administration, Horticulture, Supply Chain Management, or a related field.
• Minimum of 5-7 years of progressive experience in operations management, with a significant focus on the floral or perishable goods industry.
• Demonstrated expertise in floral supply chain logistics, inventory control, and quality assurance specific to fresh cut flowers.
• Proven ability to manage and optimize production workflows for floral arrangements and bulk flower processing.