About the Role: We are hiring a Business Development Manager for our client, an established company operating in the NVOCC and freight forwarding sector. The role will focus on customer acquisition, business development, revenue generation, client relationship management, and sales growth. Key Responsibilities: - Identify, target, and onboard new customers through regular client visits, calls, networking, and business development activities. - Develop new customer accounts while maintaining and strengthening relationships with existing clients. - Arrange meetings with prospective customers to understand their business needs, requirements, and concerns. - Generate and qualify leads and convert prospects into active customers. - Drive revenue growth within the freight forwarding/NVOCC business in line with agreed sales targets. - Negotiate commercial terms and close new business opportunities. - Handle customer complaints, objections, and service-related concerns professionally and effectively. - Maintain and monitor the sales pipeline, business opportunities, sales activities, and revenue performance. - Coordinate with operations and other internal departments to ensure smooth and timely execution of shipments. - Ensure efficient management and movement of principal boxes on a FIFO (First-In, First-Out) basis within applicable free storage periods. - Monitor customer accounts and follow up on outstanding payments. - Prepare regular sales, business development, lead generation, pipeline, and revenue reports for management. - Analyse key sales and business development metrics and provide relevant insights to management. - Conduct periodic reviews of sales performance and identify opportunities for improvement and growth. - Mentor and guide junior members of the Business Development team, supporting their training and professional development. - Gather customer feedback and communicate insights to relevant internal teams to support service improvement. - Ensure compliance with applicable laws, regulations, company policies, and internal procedures. - Perform any other duties and responsibilities assigned by management.

Key Skills & Competencies: - Business Development & Sales - NVOCC / Freight Forwarding - Customer Acquisition & Account Management - Lead Generation & Conversion - Sales Pipeline Management - Negotiation & Closing - Revenue & Target Management - Customer Relationship Management - Shipment Coordination - Market Development - Sales Reporting & Analysis - Team Leadership & Mentoring Candidate Profile: - Proven experience in business development/sales within NVOCC, freight forwarding, shipping, or logistics. - Strong knowledge of freight forwarding and NVOCC operations. - Demonstrated ability to acquire new customers and generate revenue. - Strong communication, negotiation, presentation, and relationship-management skills. - Target-oriented with strong commercial and business development capabilities. - Ability to manage multiple customer accounts and sales activities independently. - Previous experience mentoring or supervising junior sales team members will be an advantage.