Prepare facility letters and security documents for conventional and Islamic facilities with accuracy and within agreed timelines.
Review executed standard and non-standard documents, verify signatory authority/capacity, check existing security documentation, arrange for relevant pledge registrations and FRS finalization on completion of CPs,for limit release.
Ensure document preparation, verification, lodgment and charge registration activities are completed in line with CRAD operating framework, PFDs and approval terms.
Prepare FRS/EFRS and related records with accuracy and share auto generate Booking Sheet (nCino) with relevant stakeholders.
Support collateral pledge, registration, release and related collateral record updates.
Ensure accuracy in internal and external MIS, reports and stakeholder submissions.
Ensure activities comply with policies, procedures, internal circulars, CRAD operating framework and regulatory requirements.
Identify documentation deficiencies, exceptions and associated risks, and escalate or resolve in a timely manner.
Ensure audit, QA and INA observations are addressed within timelines.
Coordinate with Group Legal for non-standard or bespoke documents and documentation clarifications.
Review pending items daily and drive closure before end of day where feasible.
Revalidate approval authority and compliance requirements before processing documentation.
Provide timely and accurate responses to business units, GCD, INA and other stakeholders.
Support smooth business processing by resolving documentation and lodgment issues with minimal disruption.
Take ownership and handle stakeholder queries, complaints, reports and follow-ups in line with agreed service standards.
Participate in UAT, project implementation and process improvement initiatives assigned by management.
Contribute ideas to improve controls, quality, productivity and automation of manual activities.
Support departmental transformation, reporting enhancements and tracking mechanisms.
Build technical and soft skills through internal and external learning programs.
Maintain awareness of procedures, products, systems and legal/documentation requirements relevant to the role.
Complete all mandatory training within required timelines and apply learning to improve work quality.