Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will capture, enter and validate customer orders in a timely and accurate manner, using all methods and all order types.

How you will contribute

You will:

• Serve as a dedicated contact (business partner) for a defined set of customers for order management
• Take orders, process and edit them, ensure delivery on a timely and accurate manner, and create billing information (including credit and debit notes)
• Have regular direct contact with customers (supply chain or buying department) regarding logistics
• Optimize order drop sizes and frequency in alignment with the customer to reduce outbound transportation costs
• Ensure that order acknowledgment and/or export documents are complete, accurate and in line with export /import laws in the relevant country
• Organize transport via third-party logistic operators and ensure on time delivery

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical, analytical and logical reasoning skills
• Microsoft office applications
• High-level of SAP competence
• Within an FMCG/CPG company
• A customer-facing role in customer service, logistics or sales
• An order-to-cash environment
• Good knowledge of the total supply chain/order-to-cash process
• Strong analytical and problem-solving skills

More about this role

What you need to know about this position:

• Serve as a dedicated contact (business partner) for a defined set of customers for order management
• Own the order to bill cycle. Take orders, process and edit them, ensure delivery on a timely and accurate manner, and create billing information (including credit and debit notes)
• Work closely with Product Supply team (Demand planning), in additional to the Sales team to ensure customers orders are received and supplied on time and in full.
• Ensure to apply Mondelez International Revenue recognition policy
• Work closely with Logistics team to ensure on-time booking receipt, loading, departure and delivery.
• Ensure orders release to be done on-time and based on customer credit terms.
• Ensure that order acknowledgment and/or export documents are complete, accurate and in line with export /import laws in the relevant country
• Initiate, manage and participate in projects with different functions to support growth
• Know the ethical & legal compliance responsibilities of the position; raise questions & concerns when faced with an ethical or compliance issue; apply integrity in all aspects of professional conduct
• Lead with zero loss mindset (cost/cash/service)

Education / Certifications:

• Bachelor's Degree in Engineering, Management, or Logistics.
• Supply Chain certification or diploma is a plus (CPIM, CLTD, CSCP)

Job specific requirements:

2-3 years of experience

Work schedule: Full time

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.