• Greet and welcome visitors, clients, and employees in a professional and courteous manner.

• Answer, screen, and direct incoming phone calls and emails.

• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.

• Manage visitor registrations and coordinate as required.

• Schedule appointments, meetings, and conference room bookings.

• Handle incoming and outgoing mail, courier services, and deliveries.

• Maintain office supplies inventory and coordinate procurement of stationery, pantry items, and groceries.

• Prepare, organize, and maintain physical and electronic filing systems.

• Perform data entry, prepare reports, letters, and other business documents.

• Coordinate travel arrangements, accommodation bookings, and meeting logistics when required.

• Monitor office equipment and arrange maintenance and repairs as needed.

• Maintain administrative records and ensure confidentiality of company information.

• Process and manage JAFZA gate pass applications, renewals, and visitor access requests.

• Coordinate with drivers for employee, visitor, clients, document, and material transportation requirements.

• Vendor and Supplier management.

• Invoicing and payments.

• Coordinate office maintenance activities with vendors and service providers.

• Track and manage office utility and service requests.

• Organize and coordinate employee birthday celebrations and recognition activities.

• Plan and support festive celebrations, cultural events, and office gatherings.

• Assist in organizing company meetings, training sessions, and employee engagement initiatives.

• Provide administrative support to management and various departments as required.

• Perform other duties assigned by the Reporting Manager and Management.

Desired Candidate Profile

• Diploma or Bachelor's degree in Business Administration or equivalent

• 3–6 years of experience in a receptionist and administrative support role.

• Experience working with JAFZA procedures is an advantage.

• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).

• Excellent verbal and written communication skills in English.

• Strong organizational, multitasking, and time-management skills.

• Professional demeanor with excellent customer service skills.

• Communication and interpersonal skills.

• Time management and multitasking.

• Attention to detail.

• Confidentiality and professionalism.

• Ability to maintain confidentiality and handle sensitive information.