We're looking for a proactive, detail-oriented E-commerce & Operations Assistant to join our team and support daily office operations, marketplace activities, and customer service. This is a great opportunity for someone with hands-on marketplace experience who thrives in a fast-paced retail environment.

What You'll Do:

• Manage daily marketplace operations across platforms like Amazon, Noon, Namshi, Centrepoint, and Trendyol

• Update product listings, pricing, and stock levels across all channels

• Coordinate order fulfillment with our warehouse and logistics team

• Handle customer inquiries, returns, exchanges, and complaints with professionalism

• Monitor shipments, cancellations, and order statuses

• Prepare operational reports for internal tracking

• Liaise with marketplace account managers to troubleshoot and resolve issues

• Support inventory reconciliation and general office administrative tasks

Desired Candidate Profile

What You'll Need:

• Minimum 1 year of experience in e-commerce or marketplace operations

• Strong communication skills, both written and verbal

• Proficiency in Microsoft Excel

• Experience with Shopify, WooCommerce, or Odoo ERP is a plus

• A proactive, organized, and detail-oriented mindset