???? International Role | Extensive Travel | FMCG / Fresh Supply Chain
We are looking for a highly experienced operations leader who will play a key role in developing and scaling our hubs across multiple countries. This is a hands-on leadership position requiring frequent travel and on-the-ground execution.
If you thrive in fast-moving environments, enjoy building operations from the ground up, and are ready to take ownership across markets — this role is for you.
Key Responsibilities
End-to-End Hub Operations
* Own all operational processes at the hub: inbound from farmers, multi-temperature storage, grading, packing, order assembly, and dispatch.
Operating Model & Organisation Design
* Lead make-or-buy decisions (3PL vs in-house vs hybrid), prepare and defend operational budgets and headcount plans, and implement the selected model.
Process Design & Continuous Improvement
* Design, implement, and optimize operational processes.* Introduce KPI systems and performance reviews.* Lead or support WMS/TMS implementation.
Quality & Loss Management
* Ensure compliance with quality standards across categories.* Reduce product losses, rework, damage, and customer complaints.
People Leadership
* Build and lead the hub team.* Define structure, plan shifts, oversee onboarding and training, and foster a culture of ownership and safety.
Cost & Budget Ownership
* Manage OPEX (labour, energy, packaging, outsourced services, maintenance).* Drive cost-per-ton efficiency while maintaining product integrity.
Supplier & 3PL Management
* Select and manage outsourced labour providers, 3PL partners, maintenance teams, and service providers under clear SLA/KPI frameworks.
Compliance & Safety
* Ensure compliance with local regulations and internal policies in food safety, cold chain, labour practices, and HSE standards.
Capacity Development
* Plan and execute hub expansions, layout changes, and line upgrades aligned with 3–5 year growth plans.
✅ Experience Required
* 10+ years of operational leadership in warehousing, hubs, or production within FMCG or fresh food.* Strong experience managing fresh fruit & vegetables or temperature-controlled products.* Experience in export hubs or retail distribution centers is a strong advantage.* Willingness to travel extensively and lead cross-country projects.
Languages• English – fluent (working language)• Russian – fluent