Job description
Black and Grey HR is hiring a Project Coordinator for a leading building materials company. This is a hands-on role focused on coordinating project-related activities, supporting the sales function, and ensuring a seamless experience for clients from enquiry through delivery. The ideal candidate will be highly organized, commercially aware, and experienced in the premium sanitaryware, tiles, design, or construction sector.
Key Responsibilities- Coordinate with the sales team on quotations, project documentation, order details, and other commercial requirements.- Support the sales process by ensuring project information, timelines, and client requirements are accurately tracked and communicated.- Serve as a reliable point of contact for clients, responding to enquiries and coordinating timely resolutions.- Maintain a high level of customer service throughout the project lifecycle, from initial enquiry to final delivery.- Keep CRM and internal systems updated with accurate customer, project, quotation, and order information.- Coordinate with internal teams to ensure smooth execution of client and project requirements.- Prepare and maintain project-related reports, sales updates, and performance summaries for management.- Monitor multiple ongoing requirements simultaneously while ensuring deadlines and quality standards are met.- Handle client concerns professionally and adopt a proactive, solutions-focused approach to resolving issues.- Support the team in maintaining strong relationships with premium clients and key project stakeholders.Requirements- 5+ years of relevant experience, preferably within the sanitaryware, tiles, building materials, interiors, or construction industry.
- Strong coordination, organization, and time-management capabilities.
- Advanced proficiency in Microsoft Office, particularly Excel.
- Hands-on experience with CRM and ERP systems.
- Excellent written and verbal communication skills with strong client-facing abilities.
- Ability to prioritize and manage multiple projects, deadlines, and stakeholders in a fast-paced environment.
- Strong attention to detail and a consistent focus on accuracy and service quality.
- Comfortable working with high-end clients and managing detailed or complex project requirements.
- Ability to remain composed under pressure and take ownership of problems through to resolution.
- A professional, proactive, and customer-oriented approach is essential.
Benefits- Salary + Benefits