This is a fully remote position — you'll work online, coordinating with our Dubai-based team via WhatsApp and Shopify. Askaryline is one of Dubai's fastest-growing custom abaya brands, where timeless modest elegance meets modern design. Every abaya is made-to-measure and crafted in Dubai. We're a young, energetic, family-run brand with a loyal and rapidly growing customer base — and we're looking for someone to run our online storefront and social presence day to day.

Social media: (replace the section)

• Create and publish posts for Instagram and TikTok

• Turn customer reviews into engaging Instagram stories

• Create short-form video content (Reels and TikToks) to showcase our abayas

• Keep our online presence active, on-brand, and consistent

Order & payment management (Shopify):

• Send Ziina, Tabby, and Tamara payment links to customers as soon as they place an order

• Track payments and add notes on each order — paid in full or remaining balance

• Cancel orders placed by mistake and keep the order list clean and accurate

• Send Cash-on-Delivery confirmation forms to customers online and follow up until signed copies are received

• Coordinate with the team daily on order and payment status
  

What we offer:

• Competitive monthly salary

• Flexible, friendly work environment with a growing brand

• Real ownership of your role — you'll see your impact daily

Desired Candidate Profile

• Prior experience managing an e-commerce brand's online presence across platforms (Instagram and TikTok)

• Comfortable working in Shopify admin (orders, notes, cancellations)

• Familiarity with UAE payment tools (Ziina, Tabby, Tamara) is a strong plus

• Organized and detail-oriented — payment tracking must be accurate

• Warm, professional written communication — you'll be messaging customers directly

• English & Arabic is a required

• UAE-based preferred (must be available during UAE business hours)

• Familiarity with abayas or modest fashion is a bonus