Job Summary

As an Associate-Enterprise Reconciliation your role will involve reconciling withdrawal and deposit ATMs, which includes multi-currency ATMs, as well as identifying excesses and shortages in cash and handling exceptions at ATMs. Additionally, the role encompasses reconciling Nostro and GL/Suspense accounts, and ensuring timely clearing of exceptions related to these accounts.

Key Accountabilities

• Process Daily reconciliation of 175+ Withdrawal & Deposit ATM’S including Multi currency ATM’S
• Identification of ATM excess & shorts in funds & exception handling.
• Prepare monthly proof sheets for all related suspense account and submit to Team Leader.
• Prepare write-off /write back entries with supporting documents and submit to Team leader.
• Resolve/ respond to queries or escalations received from branches, Sales, Business, Call Centre in a timely manner.
• Ensure all complaints are highlighted to line management and resolution is provided.
• Escalate cash excess & shortage of ATMs and escalate to Team leader for resolution.
• Working with ITD for UAT support and implementation of schemes mandates on-time.
• Prepare daily, weekly, fortnightly, monthly, quarterly, half-yearly and yearly MIS for the respective activities.
• Handling all activities assigned by the line manager and department head.
• Previous Exposure to FIS Data Integrity Manager (formerly Known as IntelliMatch) preferred.
• Candidate from a STEM (Science, Technology, Engineering and Mathematics) background preferred.
• Previous exposure to Automated Nostro & GL suspense reconciliation required.
• Experience with Advanced Excel/Macros/PowerBI preferred.

Skills

Experience

Minimum Experience:

• Minimum 1 years of experience in Card Operations with specialization in Cards settlement, ATM reconciliations and suspense accounts proofing

Knowledge, & Other skills:

• In-depth knowledge of Visa / MasterCard / Dinners/ATM settlement process.
• MS Office proficient.
• Proficiency in written and spoken English.
• Ability to interact with internal and external stakeholders
• Strong Focus with business process improvement
• Ability to effectively prioritize workloads & process deadlines.
• Demonstrate ownership & accountability for the deliverables
• Strong, confident communication skills with team building abilities.
• Display high level of integrity with open and honest interactions

Competencies

• Initiative
• Integrity/Ethics
• Personal Organization
• Process PRIME postings manually
• Process transaction vouchers received from various Departments (internal)
• Productivity
• Receipt and verify the posting and payroll documents received
• Results Focus
• Self Development
• Strategic Thinking/Management

Skills

• Ability to interact with internal and external stakeholders
• In-depth knowledge of cheque processing
• Office/Work Station Design

Education

• Bachelor degree in Banking/Business or equivalent