Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Responding to call-outs in a timely fashion.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues.
Improves system performance by identifying problems; recommending changes.
Type in data provided directly from clients.
Receive document and update details accordingly.
Accurately enter data into corresponding fields within various software programs.
Perform regular backups to ensure data preservation.
Education:
Bachelor's degree in a related field.
Languages:
Fluent in Arabic and English.