Supervision and Leadership:

• Direct and supervise warehouse staff, including warehouse workers, pickers, packers, and other personnel.
• Provide leadership, guidance, and training to the team to ensure a high level of performance and productivity.
• Foster a positive work environment and address any employee-related issues.

Inventory Management:

• Oversee the receipt, storage, and distribution of goods and materials.
• Maintain accurate inventory records using warehouse management systems (WMS).
• Conduct regular inventory audits to identify discrepancies and implement corrective measures.

Order Fulfillment:

• Coordinate the picking, packing, and shipping of orders to meet customer requirements.
• Monitor order processing to ensure accuracy, timeliness, and adherence to customer specifications.
• Implement and optimize order fulfillment processes for efficiency.

Quality Control:

• Implement and enforce quality control procedures to ensure the accuracy and condition of incoming and outgoing products.
• Address and resolve any issues related to damaged or incorrect items.

Safety Compliance:

• Enforce safety protocols and ensure that all warehouse activities comply with health and safety regulations.
• Conduct regular safety meetings and training for warehouse staff.
• Investigate and report any accidents or safety violations.

Facility Maintenance:

• Oversee the maintenance of the warehouse facility and equipment.
• Coordinate with maintenance personnel to address any repairs or maintenance needs.
• Ensure that the warehouse is organized, clean, and meets operational standards.

Performance Metrics:

• Establish and monitor key performance indicators (KPIs) to assess the efficiency and effectiveness of warehouse operations.
• Analyze performance metrics and implement improvements to enhance productivity.

Communication:

• Communicate effectively with other departments, suppliers, and customers regarding inventory status, order fulfillment, and any issues that may arise.
• Collaborate with transportation and logistics teams to coordinate shipments and deliveries.

Training and Development:

• Provide training to warehouse staff on operational procedures, safety protocols, and the use of equipment.
• Identify and support opportunities for skill development and career advancement within the team.

Documentation:

• Maintain accurate records of inventory transactions, shipping and receiving activities, and other relevant documentation.
• Generate reports and summaries for management review.

Cost Management:

• Monitor and control operational costs within the warehouse.
• Identify opportunities for cost-saving measures without compromising operational efficiency.

Skills

Leadership and Management:

• Ability to lead and motivate a team of warehouse personnel.
• Strong decision-making skills and the ability to delegate tasks effectively.
• Experience in supervising and coaching staff to achieve performance goals.

Communication:

• Excellent communication skills to interact with team members, other departments, suppliers, and customers.
• Ability to convey information clearly, both verbally and in writing.
• Strong listening skills to understand and address employee concerns.

Organizational Skills:

• Strong organizational and time management skills to prioritize tasks and manage multiple responsibilities.
• Ability to maintain order and efficiency in the warehouse environment.

Problem Solving:

• Analytical and critical thinking skills to identify and solve problems quickly and effectively.
• Ability to make decisions under pressure and adapt to changing situations.