UAE - Dubai United Arab Emirates

Employment: Full Time

Deal with the organization's telephonic conversations with utmost diligence and punctuality.
Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
Explain all the essential details of the organization's products and services to captivate the customer's attention.
Build sustainable relationships and engage customers by taking the extra mile.
Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

Proven track record of handling all the duties and responsibilities of a call center agent or associate.
Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
Showing high efficiency along with handling several tasks in the daily routine.
Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
Polished convincing and negotiations skills.
Portraying a positive outlook towards suggestions from the management related to required improvements.

Post date: Today

Publisher: