Call Center Agent

  • Manage inbound and outbound calls in a timely manner.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • provide information to the customer about our products and create lead using proper lead type.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Polished convincing and negotiations skills.
  • Flexibility and openness to innovation and improvement.
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt