We are looking for a professional and customer-focused Customer Service Representative to handle client inquiries, provide product and service information, and ensure excellent customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely manner
Provide accurate information about products and services
Resolve complaints and ensure customer satisfaction
Maintain customer records and update databases
Coordinate with other departments to ensure smooth operations
Follow up with clients to ensure issues are resolved
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