Job Description
Roles & Responsibilities
Job Summary:
This production role is responsible for leading and controlling end-to-end manufacturing operations for
luxury retail furniture and fit-out projects. The role demands strong leadership, strategic production
planning, quality excellence, cost control, and cross-functional coordination to deliver premium
products on time, within budget, and in line with international luxury brand standards.
Key Responsibilities:
Production Planning & Control
● Plan, organize, and control daily, weekly, and monthly production schedules aligned with project
delivery timelines.
● Ensure optimum utilization of manpower, machinery, materials, and factory capacity.
● Manage multiple high-value retail projects simultaneously while meeting strict deadlines.
● Coordinate closely with Planning, Procurement, Design, and Project teams.
People & Department Management
● Lead and manage a workforce of 300+ employees across multiple departments including
Joinery, Metal, CNC, Paint, Polishing, Electricals, Acrylic, Printing and Finishing Assembly
● Set departmental targets, monitor productivity, and drive performance improvements.
● Identify manpower requirements and support recruitment, training, and skill development.
● Maintain discipline, motivation, and strong shop-floor leadership culture.
Quality Management & Luxury Standards
● Ensure all products meet approved samples, drawings, and luxury retail brand quality standards.
● Implement and monitor robust QA/QC systems at each stage of production.
● Minimize rework, rejection, and customer complaints through proactive quality control.
● Coordinate mock-ups, first-article inspections, and client approvals.
Continuous Improvement & Operational Excellence
● Drive continuous improvement initiatives to enhance product quality, production efficiency, and
customer satisfaction.
● Reduce turn-around time (TAT) through workflow optimization, process re-engineering, and
elimination of non–value-added activities.
● Implement lean manufacturing, Kaizen, and best-practice methodologies across departments.
● Analyze defects, rework, and downtime; conduct root cause analysis (RCA) and implement
corrective and preventive actions.
● Standardize SOPs, work instructions, and quality checkpoints to improve consistency and
repeatability.
Value Engineering & Technical Support
● Lead value engineering initiatives to optimize design, materials, and manufacturing processes
without compromising luxury aesthetics and performance.
● Work closely with Design, Engineering, and Procurement teams to propose cost-effective and
manufacturable solutions.
● Evaluate alternative materials, finishes, and construction methods to improve cost and lead
time.
RFI & Pre‑Contract / Project Support
● Actively participate in RFI (Request for Information) processes by providing technical
clarifications, production feasibility inputs, and manufacturing recommendations.
● Support pre‑tender and post‑award stages with production strategies, method statements,
mock-ups, and timelines.
● Coordinate with Project and Site teams to ensure seamless transition from factory to
installation.
Cost Control & Efficiency
● Control production costs, material wastage, overtime, and overheads.
● Monitor KPIs such as productivity, efficiency, yield, machine utilization, and rejection rates.
● Drive cost-saving initiatives while maintaining premium quality standards.
Health, Safety & Compliance
● Ensure strict adherence to HSE policies and safe working practices.
● Maintain machinery upkeep, housekeeping standards, and statutory compliance.
● Promote a strong safety-first culture across all departments.
Reporting & MIS
● Prepare daily, weekly, and monthly production, manpower, and performance reports.
● Present production status, risks, and improvement plans to senior management.
● Track and report KPIs related to quality, delivery, cost, safety, and continuous improvement.
Key Skills & Competencies:
● Strong leadership and people management skills
● In-depth knowledge of luxury furniture, joinery, upholstery, metal works, and high-end finishes
● Expertise in retail fit-out project execution
● Production planning, scheduling, and control
● Continuous improvement and lean manufacturing
● Value engineering and cost optimization
● Quality management and attention to detail
● Strong coordination, communication, and problem-solving skills
Education:
● Bachelor’s degree in Engineering / Production / Industrial / Manufacturing
● Certifications in Lean Manufacturing / Six Sigma / PMP are an added advantage
Preferred Industry Experience:
● Luxury Retail Furniture Manufacturing
● High-end Joinery & Interior Fit-Out
● Retail, Hospitality, or Branded Commercial Projects
Key Performance Indicators (KPIs):
● On-time delivery performance
● Quality yield and rejection rate