Full Time
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Chalhoub Group

Job Details

Job Description:

  • Develop merchandising strategy and operational plans based on customer insights, brand strategy, e-commerce goals and initiatives to achieve
  • substantial uplifts in revenue, site conversion and average order size, improve user experience, and enhance product discovery and content
  • Own the merchandising calendar – planning with marketing, content, social, email and seek to constantly optimize
  • Negotiate with the relevant back-office and local teams when it comes to commercial strategy (buying, promotional& trading)
  • Define and implement the trading strategy for own categories, in conjunction with eCommerce Manager
  • Manage the day-to-day trading of a category or categories online, including maintenance of category landing pages and other relevant site real estate
  • Liaise with Retail Team and eCommerce Manager to define, agree and execute sales and promotional plans
  • Manage the product life cycle, including new product launches, Last Chance products as well as basic products
  • Manage online inventory and collections; including the relevant content (EN and Arabic); coordination of content translation
  • Collaborate with the Visual Merchandising teams to tell key merchandising stories ensure we deliver these stories against the consumer experience
  • Monitor stock levels to avoid out of stock issues during peak season
  • Work closely with the merchandising/purchasing team to provide input and recommendations for stock replenishment
  • Establish, maintain metrics and provide frequent communication and feedback to management to enhance quality and productivity – resort to Power
  • BI and Google Analytics tools if required
  • Generate daily/weekly/monthly reports (on best sellers by week, month, country, categories) to eCommerce Manager and Captain including key
  • insights on product performance and user experience
  • Provide market, competitive, strategic and tactical information to help better introduce/implement products, programs and services and refine
  • approach as needed
  • Generate forecasts and topline definition
  • Liaise closely with Customer Service to assess pain points and prioritize action plans


Qualifications, Skills and Prior Work Experience:

  • University Degree in E-Commerce, Marketing or any relevant field
  • A minimum of 2 years of relevant experience/
  • Experience in Salesforce Commerce Cloud is a must 
  • BI Tools are a big plus



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About Chalhoub Group
UAE, Other