Job Description:
- Develop merchandising strategy and operational plans based on customer insights, brand strategy, e-commerce goals and initiatives to achieve
- substantial uplifts in revenue, site conversion and average order size, improve user experience, and enhance product discovery and content
- Own the merchandising calendar – planning with marketing, content, social, email and seek to constantly optimize
- Negotiate with the relevant back-office and local teams when it comes to commercial strategy (buying, promotional& trading)
- Define and implement the trading strategy for own categories, in conjunction with eCommerce Manager
- Manage the day-to-day trading of a category or categories online, including maintenance of category landing pages and other relevant site real estate
- Liaise with Retail Team and eCommerce Manager to define, agree and execute sales and promotional plans
- Manage the product life cycle, including new product launches, Last Chance products as well as basic products
- Manage online inventory and collections; including the relevant content (EN and Arabic); coordination of content translation
- Collaborate with the Visual Merchandising teams to tell key merchandising stories ensure we deliver these stories against the consumer experience
- Monitor stock levels to avoid out of stock issues during peak season
- Work closely with the merchandising/purchasing team to provide input and recommendations for stock replenishment
- Establish, maintain metrics and provide frequent communication and feedback to management to enhance quality and productivity – resort to Power
- BI and Google Analytics tools if required
- Generate daily/weekly/monthly reports (on best sellers by week, month, country, categories) to eCommerce Manager and Captain including key
- insights on product performance and user experience
- Provide market, competitive, strategic and tactical information to help better introduce/implement products, programs and services and refine
- approach as needed
- Generate forecasts and topline definition
- Liaise closely with Customer Service to assess pain points and prioritize action plans
Qualifications, Skills and Prior Work Experience:
- University Degree in E-Commerce, Marketing or any relevant field
- A minimum of 2 years of relevant experience/
- Experience in Salesforce Commerce Cloud is a must
- BI Tools are a big plus