Job Description

We are looking for an experienced and creative Sales Supervisor with a strong background in managing retail stores specializing in candy, sweets, and family-oriented products. This role requires someone who can create a fun, engaging atmosphere for children and families while driving sales and maintaining exceptional service standards.

The ideal candidate will:
• Lead and motivate the sales team to create a welcoming environment for families and children.
• Train staff on product knowledge, allergen awareness, and safe handling practices.
• Plan and execute seasonal displays, promotions, and interactive in-store events to attract families.
• Ensure high standards of cleanliness, product presentation, and stock availability.
• Monitor daily sales performance and support the team in achieving targets.
• Handle customer inquiries and complaints with professionalism and care.



Requirements

• Minimum 3 years’ experience as a Sales Supervisor or Store Manager in candy stores, confectionery shops, or family retail environments.
• Valid UAE or GCC driving license (mandatory).
• Strong understanding of candy products, packaging, and seasonal trends.
• Proven ability to train and manage a team in a fun, fast-paced environment.
• Experience in organizing interactive events and family promotions.
• High school diploma required; Bachelor’s degree preferred.



Benefits

• Competitive salary with performance-based bonuses.
• Career growth opportunities within a multi-brand retail group.
• Specialized training in candy retail management and seasonal sales strategies.
• Employee discounts across all company brands.
• Positive, fun working environment focused on creativity and family experiences.

Skills: Strong leadership and team motivation abilities, especially in family-friendly environments. Creativity in product displays, seasonal setups, and interactive event planning. Excellent communication skills, especially in dealing with children, parents, and families Ability to train staff on product knowledge, allergy awareness, and safe handling practices. Experience with promotional campaigns targeting kids and families. Strong inventory management skills, with focus on seasonal stock planning. Familiarity with POS systems and basic sales reporting tools. Excellent customer service and complaint handling skills with a focus on maintaining family loyalty. High energy and enthusiasm, with the ability to create a fun and engaging shopping atmosphere.