Job description

Operational Duties

• Design and execute comprehensive test plans and scripts that adhere to software specifications and cover functional, regression, and integration testing
• Conduct rigorous tests across multiple environments to assess software stability and performance under varied conditions
• Oversee all aspects of testing operations to ensure software functionality aligns with both business needs and user expectations
• Facilitate effective communication with developers, product managers, and other stakeholders to ensure requirements clarity and swift issue resolution
• Employ sophisticated tools to accurately track, document, and manage defects, promoting quick resolutions and high-quality outcomes
• Develop and implement cutting-edge automated testing strategies to enhance test coverage and operational efficiency
• Perform detailed performance and load tests to verify the software’s capacity to handle expected user loads, delivering comprehensive performance insights
• Lead process improvement efforts, leveraging testing data to refine methodologies and enhance overall software quality
• Maintain meticulous documentation of test procedures, results, and system configurations to support ongoing maintenance and future project scalability
• Ensure the software meets performance benchmarks under peak load conditions, helping to guarantee software reliability and user satisfaction

Skills

Required Competencies

Technical

• Automation Skills
• System Troubleshooting
• Performance & Functionality Testing
• Support and maintenance of IT systems and applications
• Business Analysis

Behavioral

• effective communication
• Cooperation and teamwork
• Initiative
• creativity and innovation
• Focus on the customer and service excellence
• Support and enable change