Job Description
Roles & Responsibilities
Make outbound calls to customers and generate sales
Explain product/service details clearly
Convince customers to buy or use services
Handle inbound customer queries
Follow up on leads and convert them into sales
Maintain customer database and records
Achieve daily/weekly/monthly sales targets
Handle customer objections and provide solutions
Build and maintain good customer relationships
Report sales activity to the manager
Desired Candidate Profile
Skills:
Good communication and fluency in English/Hindi-Must/Telgu//Kannada/Gujarati/
Strong convincing and negotiation skills
Basic computer and CRM knowledge
Good listening and customer handling skills
Confidence and positive attitude on calls
Ability to handle rejection and pressure
Qualifications:
Minimum 10th / 12th pass
Diploma or Bachelor’s degree preferred (not always mandatory)
Basic computer knowledge (MS Office, CRM tools)
Experience:
Fresher to 1–2 years experience in telesales / telemarketing preferred
Experience in call center or customer service is an advantage
Sales experience in any industry is helpful